Identity verification
This public request flow verifies your registered mobile number using a one-time SMS code before the request is recorded.
Account deletion
Delete your Localife account
This public page explains the three Localife account deletion methods, including mobile verification, the expected processing timeline, and what data may be retained for legal or operational reasons.
Delete account with mobile verification
Use this method if you cannot sign in to the App or have already uninstalled it. Enter your registered mobile number, get a one-time verification code, then confirm account deletion.
Verification and processing
How Localife verifies and processes deletion
Deletion is processed only after account ownership is verified. This protects users from unauthorized deletion requests.
Expected processing time
For this mobile verification flow, eligible account deletion is completed automatically after the SMS code is verified. Some records may still be retained where required by law, security, refunds, disputes, or unresolved transactions.
Deletion effect
After deletion, the account can no longer be used to sign in, place orders, use membership benefits, receive wallet benefits, or view personal account history.
Data we may retain
Limited retention after account deletion
Some records may be retained only where required for compliance, transaction integrity, security, accounting, tax, refunds, disputes, fraud prevention, or legal claims.
Order, payment, refund, and invoice records
Retained where needed to complete active orders, handle refunds or complaints, meet accounting or tax obligations, and resolve transaction disputes.
Security, abuse-prevention, and audit logs
Retained where needed to protect users and Localife from unauthorized access, fraud, policy abuse, chargeback abuse, or platform security incidents.
Customer-service correspondence
Retained where needed to evidence your deletion request, support case handling, complaint resolution, and legal or regulatory obligations.
Support contact
Need help with account deletion?
If SMS verification is unavailable, contact support@localife.cloud for account deletion support. Use this same public URL in Google Play Data safety, the privacy policy deletion section, account deletion rules, and the app account settings page.